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Frequently Asked Questions

Frequently Asked Questions

FreedomWears is your online one-stop shop for all your everyday Urban, Trendy and Street Fashion T-shirts at an affordable prices. 

We normally process your order, pack your shirts, and get them to the Post Office within 2 business days. After that, please allow another 2 to 3 days for the Post Office to deliver your package. (For orders shipped outside the Nigeria, it will take a little longer.)

In order to build trust with our customers, we have introduced Pay on Delivery (POD) into our payment terms. And we believe you won’t disappoint us when our delivery guy knocks on your door.

We ship to nearly every country in the world.

After your order is shipped, you’ll receive an email with a tracking number. It may take a few hours for the tracking to update. 

Absolutely YES, all products are brand new and made by FREEDOMEARS

Our designs don’t peel off and we guarantee high quality.

We accept Visa and MasterCard. Our checkout process uses PayStack, one of the most trusted and secure online payment solutions on the internet.

We also accept Paypal, which is probably the most widely used method to pay for things online after credit cards.

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Yes! Absolutely. we do offer discounts and coupons periodically. Always be on the look out.

Yes you can. We make custom shirts and you can change a shirt design, and colour. 

We will either issue a refund or exchange shirts you buy from us within 30 days of the date of purchase. Please note the following requirements:

This is RARE and almost NEVER happens, but… if you receive your shirt and it is different from what you ordered (wrong size, wrong design, or wrong color), or if your shirt is defective (unraveling seams, or some other manufacture’s defect) please contact us and we will send you a pre-paid, return envelope. Once you receive your mailing envelope, return your shirt to us unworn and unwashed within 30 days of the original date of purchase and we’ll be happy to exchange it for you, or issue a refund.
If you ordered the wrong size or design for yourself, we can fix that. Please ship the shirt back to us unworn and unwashed within 30 days from the original date of purchase and we’ll be happy to exchange it for you. 

Yes! Absolutely! We accept t-shirt orders from various countries, including: Canada, France, The United Kingdom, Germany, Sweden, and Japan. If you have a question or concern regarding your country, let us know.

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